Frequently Asked Questions

Everything you need to know about rhode and your skin's journey.

What is the rhode philosophy?

We believe in intentional skincare. Our products are designed to be high-performance, purposeful, and great for all skin types, focusing on a healthy skin barrier and a glazed finish.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order has been processed and shipped.

Are your products vegan and cruelty-free?

Yes, all rhode products are 100% vegan, cruelty-free, and formulated without gluten. We are committed to ethical sourcing and sustainable practices.

What is your return policy?

Due to the nature of our products, we currently only accept returns for items that are damaged or defective upon arrival. Please contact our support team within 14 days of receipt for assistance.

Do you ship internationally?

We currently ship to the US, Canada, UK, and select European countries. We are working hard to bring rhode to more locations around the world soon.

Can I use rhode products if I have sensitive skin?

Absolutely. Our formulas are dermatologist-tested and developed with sensitive skin in mind, utilizing soothing ingredients like shea butter, peptides, and niacinamide.